MLC Lean Coffee Chat––Mastering Engagement: The Cardinal Rule of Problem Solving

  • Friday, March 22, 2024
  • 8:30 AM - 9:30 AM
  • Virtual


  • Event is free for MLC Members

Registration is closed

Join us for a virtual MLC Lean coffee chat!

Virtual | Free For Members | 8:30am - 9:30am

Mastering Engagement: The Cardinal Rule of Problem Solving

Picture it: a Lean Six Sigma project meticulously planned and executed, yet it falls flat due to missteps in stakeholder engagement. Does this ever happen to you? Despite a rigorous problem-solving approach, your project encounters roadblocks because those impacted by the project don’t feel they’ve been effectively involved. If you’d like a fresh take on the people-centric issue of acceptance, come join Guest Host Michelle Formanczyk, Founder of Slingshot Designs, as she reveals the critical steps of The Cardinal Rule for addressing this all too common scenario.


  • Overview of The Cardinal Rule
  • Removing Friction in the Process of Empathy
  • Creating a Friction-Free Stakeholder Strategy
  • Interactive Examples
  • Q&A


Michelle Formanczyk
Professional Development Coach and Consultant, Slingshot Designs

Michelle is a professional development coach and consultant, and the visionary founder of Slingshot Designs. She has infused her background in manufacturing, quality, and continuous improvement with her passion for inspiring others to reimagine their personal best by weaving together technical skill development and human connection to create paradigm-shifting experiences for thousands of professionals. With 25 years experience with organizations around the globe, she has contributed to sectors including energy, technology, agricultural, environmental, and healthcare. Today she introduces us to The Cardinal Rule—a transformative self-development model that transcends complexity. Michelle has a reputation for creative engaging experiences using story telling and transparent vulnerability to leave others feeling inspired and eager to try a new approach to old conversations.

Connect, Share, and Collaborate with your MLC network

What is a Lean Coffee Chat?

It's an open atmosphere to discuss all things Lean, share professional challenges people are experiencing in their Lean journey, and network with like-minded peers.

Pros to attending a coffee chat:

  • Leverage our MLC membership knowledge base
  • Focus on implementation of Lean tools
  • Opportunity to network
  • Share best practices
  • Stay connected with other MLC members

Non-MLC members welcome too.

New To The MLC?

At the MLC, we do our best to be inclusive at every level of experience, whether it’s a conference, Gemba walk or any other of our membership activities.

An individual or organizational membership gives you a year’s worth of great Lean learning and networking at low- or no-cost!

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