Kaizen is a journey of never ending and continual improvement in value to our customers, our organization and our community. It starts and ends with our values and our choices.
If you are a Lean beginner or somewhere further along the continuum to expert, you may wonder how these many tools integrate into a unified whole to help you start your team’s journey, as well as how to keep it going. Whether we use Japanese or English language, let’s review the behaviors that help us start the journey if we have not already done so.
Dennis Sergent
President and Principal Consultant, Sergent Results Group
Dennis Sergent is President and Principal Consultant with the Sergent Results Group (SRG). In this role, he integrates the efforts of a team of contractors to a common aim; serving customers and clients with quality consulting, learning and coaching. Sergent has over 20 years of knowledge with experience in delivering operations leadership, consulting and learning programs in manufacturing, service, education, non-profit and governmental economic sectors.
